Privacy statement

WE PROCESS YOUR PERSONAL DATA IN THE FOLLOWING CASES:

• Necessary for the execution or conclusion of agreements.
We may process your personal data for handling requests or reservations for our accommodation(s).

• Necessary for the protection of our legitimate interests
We can process your personal data if this is necessary for the protection of our legitimate interests, such as:
o improving and optimizing our services;
o conducting or settling disputes;
o securing and managing our systems;
o using the data for marketing purposes;
o preventing, detecting and handling irregularities.
We will always balance our legitimate interest against your privacy interest in these processing operations.

• Consent
We may process your personal data on the basis of free, specific, informed and unambiguous consent. If processing is based on consent, you always have the option to withdraw it. This can be done by contacting us using the contact details at the bottom of this statement.
 

We are committed to lawful and transparent processing of your personal data. We will not process your personal data in a way that is incompatible with the purpose for which it was collected. If we intend to process your personal data for a purpose other than that for which it was collected, we will inform you additionally to the extent necessary.

If you do not provide us with certain information (despite a request to do so), we may not be able to perform (one of) the agreements we have entered into with you. In addition, we may not be able to fulfill our legal obligations. We will of course inform you in a timely manner if this is the case.

WE PROCESS THE FOLLOWING PERSONAL DATA:

The personal data we need to achieve our purposes are:
• name and address (and any different delivery address)
• (mobile) phone number
• email address
• gender
• payment details
• IP address

We do not process any special or criminal personal data.

DISCLOSURE OF YOUR PERSONAL DATA TO PROCESSORS AND THIRD PARTIES:

We do not simply provide your personal data to third parties. Any disclosure to third parties will always be done in accordance with the law. We will not disclose your personal data to law enforcement, government officials or other third parties without a court order or formal request from the government and in accordance with applicable Dutch law, unless we believe in good faith that the disclosure of information is justified.

We may provide your personal data to third parties who assist us in providing our services. This is always done in accordance with applicable laws and regulations (including the AVG). These parties include:
• hosting services engaged by us;
• cloud services for storing data;
• support service providers for sending marketing messages;
• logistics partner.

Above, only the categories of recipients are described instead of the recipients' company names. This ensures that if the parties we engage change, the Privacy Statement does not need to be updated. Please feel free to contact us for more information about the parties we engage.

TRANSFER OF YOUR PERSONAL DATA OUTSIDE THE HONOR:

Your personal data is processed by us and our processors on secure servers within the European Economic Area (“EEA”). However, it is possible that your personal data may be processed outside the EEA in the future.We will always do so in accordance with applicable privacy regulations and take measures to process your personal data lawfully, including informing you in more detail.

RETENTION PERIODS:

Retention of your personal data takes place for the provision of our services, to provide evidence, to comply with legal obligations or for statistical and/or other research purposes.

The following factors are taken into consideration when we determine the time periods:
• scope, nature and sensitivity of the personal data;
• The potential risk of harm from unauthorized use or disclosure of your personal data;
• The purposes for which we process your personal data;
• the possibilities of realizing these purposes by other means;
• - the applicable legal requirements.

The above amounts to a retention period of seven years of reservation data in connection with our tax retention obligation.

YOUR RIGHTS:

You have the right to request that we provide you with access to your personal data. If you make a request, we will provide you with an overview of all personal data we hold about you, unless this is not possible due to overriding overriding interests of others.

If you suspect that personal data contains inaccuracies or has been processed incorrectly, you may object or request us to correct, supplement or delete such personal data. You can also request us to restrict the processing of personal data. Finally, it is also possible to request us to transfer your personal data to another controller.

The above objections and requests will, in accordance with the law, be dealt with by us within four weeks of receiving the request. You will then be informed whether we comply with the request and what, if any, is the reason for refusing the request. You can submit the request via the contact options at the bottom of this Privacy Statement. We may request additional information from you in order to establish your identity.

COOKIES:

We use cookies on our website. A cookie is a text file that is stored on your computer or mobile device when you visit our website. The information stored therein can be sent back to our servers on your next visit. The data (including data that cannot be traced back to you as an individual) that we may collect include:
• browser data;
• system data;
• geographic data;
• duration of your visit;
• pages you visit;
• hyperlinks you click on;
• location data based on your IP address;
• connection data, such as IP address.

The above data may be collected with the following cookies:

• Session cookies:
Session cookies allow us to store data until you close your browser. This allows us to offer you a personalized user session. This allows us to adapt our service as much as possible to your needs or to your surfing behavior.
o Visitor impact: these cookies have little or no impact on your privacy. These cookies do not process any personal data, or only for a short period of time.

• Functional cookies:
We use functional cookies to ensure that the website functions properly and to improve the use of our website. We also use these cookies to customize the website to your preferences.
o Visitor impact: these cookies have little or no impact on your privacy. These cookies do not process any personal data, or only for a short period of time.

• Marketing cookies:
We use marketing cookies to provide you with information that is as relevant to you as possible. This applies not only to the content of our website, but also to advertisements displayed (by third parties). We can thus get a picture of your likely interests and adapt our website(s) and advertisements accordingly.
o Visitor impact: these cookies have little to medium impact on your privacy. These cookies may process personal data for a longer period of time.

REFUSE COOKIES PLACED THROUGH OUR WEBSITE:

When you visit our website, a cookie notice will be displayed. There you can control the extent to which our cookies are placed on you.

Most browsers allow you to refuse cookies. Below is a list of browsers and a corresponding guide to refuse cookies. Refusing cookies may have a negative impact on the operation of our website.
• Apple Safari
• Google Chrome
• Microsoft Edge
• Microsoft Internet Explorer
• Mozilla Firefox

FINAL PROVISIONS:

Complaints:
If you have a complaint or other question about our handling of your privacy, you may contact us. Please include as much relevant information as possible about your complaint or question.

We will process complaints and questions and respond within four weeks. We make every effort to provide you with the best possible service. Should you nevertheless not be satisfied with the handling of the complaint, you can contact the supervisory authority (the Authority for Personal Data) about this and, if desired, file a complaint there.

Contact details:
If you have any questions about this Privacy Statement or about our handling of your privacy, you can reach us in the following ways:

By e-mail: info@tiny-hotel.nl

Modifications Privacy Statement:
We reserve the right to amend this Privacy Statement from time to time by posting a new version on our website.

This Privacy Statement was last updated in May 2022.